NComputing, Inc. is the fastest growing application delivery and desktop virtualization company in the world with over 20 million daily users in 140 countries. The company's award-winning, patented technology lowers desktop computing costs, enriches user experience, improves manageability, and reduces both energy consumption and e-waste. It is the perfect solution for leveraging the power and potential of PCs, tablets, BYOD and cloud computing to enable users to access the applications, desktops and data from any device anywhere, anytime. To learn more about NComputing, visit www.ncomputing.com.

General Description:

Reporting to the VP Sales/Marketing EMEA, the work of the IT sales representative falls into three main areas of pre-sales, sales and post-sale support of NComputing hardware and software. The first area involves supporting pre-sales activities together with pre-sales engineers by giving detailed information about technical specifications and the ways in which they could meet a customer's needs. This often includes demonstrating those features before a sale. In some cases it also involves responding to tenders and then, if short listed, replying to a more detailed document. The actual sale involves negotiating a commercial agreement to the benefit of both the customer and NComputing. Technical support, which follows the sale is mainly handled by sales engineers, but will include managing the process of solving faults and problems, or maximizing the use of software features, as well as advising on appropriate user training.

Primary Responsibilities:

The role requires significant interaction with clients, which will be face-to-face or over the telephone. The varied tasks carried out by an IT Sales Representative include:

• Understanding customers' diverse, specific business needs and applying product knowledge to meet those needs
• Ensuring quality of service by developing a thorough and detailed knowledge of technical specifications and other features of employers' systems and processes, and then documenting them
• Identifying and developing new business through networking as well as courtesy and follow-up calls
• Cold-calling in order to create interest in products and services, generate new business leads and arrange meetings
• Preparing and delivering customer presentations and demonstrations of the software, articulately and confidently
• Maintaining awareness and keeping abreast of constantly changing software and hardware systems and peripherals
• Developing effective sales plans for end-customers as well as channel partners using sales methodology
• Working with sales engineers to provide technical advice to customers on all aspects of the installation and use of computer systems and networks, both before and after the sale
• Advising on software features and how they can be applied to assist in a variety of contexts, such as accounting, manufacturing or other specialist areas
• Meeting sales targets set by managers and contributing to team targets
• Networking with existing customers in order to maintain links and promote additional products and upgrades
• Handling hardware or software problems and faults and referring on to specialist technical colleagues
• Responding to tender documents, writing proposals, reports and supporting literature
• Managing your own diary in order to organize and prioritize daily and weekly goals
• Contributing to team or progress meetings to update and inform colleagues

Qualifications and Requirements:

• Bachelor’s or Master’s degree in Engineering (Computer Science preferred)
• Additional business degree is also preferred
• At least 5 years of experience in hardware and/or software sales to SMB, enterprise and public administration customers
• Fluent in Spanish and English (Additional languages, Italian or French are beneficial)
• Good inter-personal skills, building relationships with customers on all levels and functions
• Background in network, OS, or VDI sales. Understanding of virtualization technologies are of benefit