Support resources
ATTENTION: New contact number for India support.
Tel: 1800-42-55-44-33
Knowledge Base
Knowledge Base
Start with a quick search of our extensive knowledge base. It's fast and easy and includes product FAQs, general product usage and installation information, trouble-shooting guides and other useful tips.
Software Download Center
Software Download Center
Download NComputing software install packages, release notes and updates. Software updates are only available to registered NComputing customers with valid NComputing software licenses.
Support and Subscription (SnS) Plans
Support and Subscription (SnS) Plans
Experience the next level of NComputing support. Software upgrades, 24x7 assistance, and more. Activate your purchased Premium or Standard SnS plan.
Technical Support
Technical Support
Send us your detailed questions to get fast answers from our expert technical support engineers.
Documentation
Documentation
Access our latest user, reference and video installation guides, datasheets, and software end-user license agreements.
Microsoft Licensing
Microsoft Licensing
Access information that details out licensing requirements for multiple users on a single OS, 1:1 virtual desktop infrastructure use models, desktop and laptop enhancements and general licensing FAQs.
Product Lifecycle
Product Lifecycle
Reference the lifecycle status of hardware products, software and firmware releases.
Technical support contacts
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Asia-Pacific
Telephone:+82 2 2028 7020Hours of support:9AM - 6PM KST (Mon to Fri) -
Australia / New Zealand / South Pacific Islands
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Brazil
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Europe, Middle East & Africa
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India
Telephone:1800-42-55-44-33Hours of support:9AM - 6PM IST (Mon to Sat) -
Latin America
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North America
Telephone:1.650.409.5959Hours of support:6AM - 5PM PST -
Russia
Telephone:+74 9970 33512Hours of support:9:30AM - 5PM MSK (Mon to Fri) -
Worldwide support
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Worldwide technical support